Steps to recovering from Montecito Boil Water Notice

What you will be doing after the ban is lifted is flushing your entire plumbing system.  Please let us know if we can be of assistance on the following:

• Manual Water Softener Regeneration– Given the hardness levels of Montecito, the water softener is the entry point for most homes and businesses.  With a water softener add 1-2 cups of household “unscented bleach” to the brine tank and initiate a manual regeneration.  Possibly plan to perform this again in step 11.  Depending on your water softener this will take 90-120 minutes for a complete regeneration.  While the regeneration is in process, hard, chlorinated, tap water should be flowing into you your home if you use water during the regeneration.  This service if free to all customers who have our salt delivery service or rent equipment from us.  Depending on your tolerance to hard water you may want to keep the softener bypassed while you flush the lines.  Although not designed to, a water softener will remove trace amounts of chlorine from tap water.  At this stage we want all the chlorine we can get in, in.
• For people with a “whole home backwashing filter”- the activated carbon should be replaced. If you have a whole home “static” filter replace the cartridge.  Completing the carbon replacement, or cartridge change, will ensure the next steps you take to flush your plumbing system will be more effective.  This system should remain bypassed until the very end of sanitation is completed.  This includes all systems from LifeSource.  This service is free to all customers renting whole-home filters from us.
• Bypass your whole home filter– The goal here is to get the potential contaminants in your plumbing to flow down the drain and chlorinated water in the pipes.  Allow your taps to run
  

  Standard Bypass Valve, in “bypass”

  continuously for five to fifteen minutes.  This is a good opportunity to flush sediment buildup from your standard water heater (not needed if you have a tankless water heater).  Connect a garden hose to the drain fitting of the water heater.  If the water heater is hot make sure the other end of the house is NOT dumping onto landscaping, the hot water will KILL plants. With the feed water to the water heater still “open/on” flush the water heater.  Monitor the end of the hose for debris and sediment, continue flushing the water heater until no sediment or debris is present and close the drain valve.  Next, where you can remove the aerators, starting with the hot

  

  Remove if you can.

  water open all of the taps and flush for 15 minutes.  Next, do the same with all of the cold-water taps and run for five minutes.  This includes your refrigerator and other “tap” water filters also laundry room sink and run a ghost load in the washing machine (make sure the cycle uses both hot and cold water.  Don’t forget the pets: bird’s, dog’s & cat’s water bowl should be cleaned.

• Flush & Clean Every Toilet-  Once you have flushed the other taps flush each toilet a couple of times and give it a clean.  This is most important for cat and dog family members who might use this a drinking water supply.
• Look for any external hose bibs-  that “come off the house”. Again, there may be contaminants in these lines that could migrate back to another fixture in the house.  These can be flushed at the same time as the other domestic water lines are being flushed.
• Change All Water Filters and Filters in Reverse Osmosis Units- This direction comes from the CDC.   The filters and housings could be harboring the contaminants that were originally in the boil water alert in the first place.  Once the filters are removed the housings should be sanitized by a professional with the correct solution.  This service if free to all customers who rent drinking water equipment from us.
• Discard Food and Drink Made With Water- Dispose of any food or drink that may have been made with the contaminated water. Baby formula, juice from concentrate, or pitchers of water…  Dump it and start fresh.
• Flush Icemaker & Dispose of Ice- This is a great time to clean that ice tray and get the freezer smelling fresh. Although it may seem like overkill, dump the first three batches of ice.  We don’t want any stragglers of contamination in a non-alcoholic beverage 😊.
• Sanitize the Dishwasher- Place a soup bowl on the bottom shelf with 4 cups of regular vinegar. This will sanitize the dishwasher and remove excess soap and hardness scale that may have built up from a softener that was not working properly.
• Put the water softener “in-service” if it was “bypassed” in step 1. Perform step 1 again if the softener was left “in-service”.  Avoid using water while the softener is regenerating, it will be hard water).  And, we want that luxurious soft water back as soon as possible.
• Put the Whole home filter “in service”.

The above list is only a recommendation as a starting point, additional sanitation with chlorine, ultraviolet light, or other measures may be required.  Individuals, or individuals with compromised immune systems, may want to have the water tested for sanitation prior to ingesting or using.  Sol Wave Water offers full suite of Certified Laboratory water testing service.

As with everything water, if you need help with these steps please call Sol Wave Water, your local water professional to schedule a free inspection or to schedule a service call.  We are here to be of service to our amazing community.  Please remember to forward this to your family and neighbors.

Items to consider for the future:

1. A supply of Emergency Bottled Water for your office or home. Sol Wave pre-deploys the amount of water you want to your location and rotates the stock each year.  LA County Fire recommends an on-hand supply of 1 gallon per person, per day, for up to 3 weeks.  How long do you want to be ready for?
2. Consider a whole home Ultraviolet water sterilizer to protect against waterborne bacteria and viruses. An ultraviolet system can protect against 99.9% of waterborne microorganisms.  We offer a full line of systems and service for existing systems.
3. Inline ultraviolet systems can be added to a reverse osmosis system for additional protection.
4. While the RO filters are being changed and the system is being sanitized, upgrade the membrane to Ultra-Efficient. Most standard membranes send 4 gallons to drain for each gallon of water produced.  An Ultra-Efficient membrane uses only about 1 gallon to drain for each gallon produced.
5. Salt or Potassium Delivery Service. Our regular delivery service includes maintenance and discounts on service for the equipment we maintain for you.  Plus, who wants to schlep those bags anyway?  Let Bonito and the service department take care of it for you.
6. Have us calibrate your existing softener to match the water quality of today.  Consider upgrading to a new water softener for more water efficiency and salt efficiency.
7. Have an emergency plan for your family and friends.  Emergency Guide emergencysurvivalguide-lowres

2108 Water Sponsor

Dear Neighbor and Friend,

Our deepest condolences go out to our community.  As a Santa Barbara native, I have never seen any devastation so widespread and unpredictable.  I remember as a child watching, from the Micheltorena Bridge, the Sycamore fire burn the Riviera and the home my family once lived in.  I can reflect on the Jesusita fire, sitting in the parking lot of what used to be Long’s Drug Store watching what I thought was my home burning.  All of these events had an element of warning that was not present in last Tuesday’s tragic events.  My heart, my Sol Wave Water Team’s hearts, goes out to our community, especially to those that lost loved ones.

We have now run our Montecito route to all of the addresses west of the mandatory evacuation zone.  We have set a number of Emergency water delivery accounts for address effected by the boil water notice to assist with safe drinking water.  We have Josh, and one of our service trucks, staged in Ventura and have run all deliveries to Summerland, Carpintaria, and are on standby for any needs from east of the evacuation zone.

We are finalizing a tip sheet on the steps to take when restoring water to a home after entry is allowed and the boil water notice is lifted.  It will be important to sanitize drinking water systems, softeners, and general plumbing.  I will forward the link and a check list as soon as it is completed.  We will assist anyone who needs help with this process.

If you need anything please let us know.  We can provide short term bottle deliver, emergency water, and assist in restoration of systems or delivery once we can get back in.  Please feel free to forward this email to your friends or family.  This is a community issue… we will be stronger, and better, as we help each other.  Please feel free to call or email us with any needs or questions water related or with requests you think we can be of service on.  We are happy to donate to any fundraisers or events you hear of that will help with the recovery, or individuals that are in need of a “little extra” help.

Refreshing Regards,

Andrew Armenta, Customer Service

Sheryl Wilconts, Accounting

Benito Najera, Delviery

Andrew Lemley, Service/Installation

Josh Taylor, New Accounts – Service Manager

Steve Nipper & Lori Zahn, Owners

We are so pleased and excited to be the official water sponsor for Fiesta 2016!   Sol Wave Water has always been a BIG part of our local community.  We are extremely honored to participate in such a historic event in Santa Barbara.

Our focus is and has always been superior customer service, educating our customers, providing the perfect options & SOLutions thereby creating the best value for  your water needs.  And we are “just darn nice”!   Thank you!!!

Matilija Pure Water Systems

Tired of paying some company exorbitant rates for rental water softener, reverse osmosis drinking system or for your salt delivery service or potassium delivery service?  We have been flooded will calls recently as “another company” does another round of rate increases for rental .  Unlike some companies who bill every 4 weeks (13 times per year) we bill monthly.  Yes, the old fashion way… once per month or 12 times per year.  If you would like to save some money every month please give us a call and see what we can do for you.  You won’t regret it, I promise!

Check our service offerings

Here are Sol Wave Water we are committed to helping our community with water conservation. Our new One-to-One reverse osmosis system is the cutting edge in water efficiency for drinking water systems. Most high end RO system have a drain ratio of 4-1; that means that for every one gallon of purified water you make you are sending 4 gallons to drain. We can help! Most reverse osmosis systems can be retrofitted with the 1-1 membrane. Please call us today and save even more water tomorrow. 805-845-5443

Most water softeners, or soft water systems, are not calibrated correctly. You may not need a new softener, you need a professional to check the settings and calibrate it for today’s water hardness and salt efficiency standards. Our first visit is free. Let us help you save the last of our precious water we have left!

From the City of Santa Barbara – NEW WATER RATES TAKE EFFECT JULY 1, 2015

City of Santa Barbara “the Brief”

New Water rates will go into effect on July 1 and will be reflected in August utility bills. The city is currently in the 4^th year of historic drought and is relying in all customers to practice extraordinary conservation to reduce water usage and preserve remaining water supplies. Due to the drought, the City is facing increased costs to maintain essential water service, including the cost of water supplies form ground water, water purchasing and desalination.

The fiscal year 2016 water rates were determined with the use of a rate model developed with an expert rate consultant. The water rates are designed to:

• Reflect the actual cost of service, as required by Proposition 218;
• Promote extraordinary water conservation;
• Be fair and equitable; and
• Ensure revenue stability

Customers are encouraged to visit SantaBarbaraCA.gov/Water to see the full table of new rates for all customer types and to use the online Water Rate Calculator to estimate water charges.

The City’s updated water rates reflect the cost if reactivating the City’s Charles Meyer Desalination Facility (desal) in order to meet the City’s water supply needs.   Due to better loan terms, and a design concept that will save in operating costs, the annual cost of desal is less that originally estimated. However, additional revenues are needed for this new supply. On June 16, City Council approved the design contract for the reactivation of the desal plant. The contract for construction is expected to be awarded by Council in July, and the desal plant is expected to be online and supplying water in the fall of 2016 at a capacity of 3125 acre-feet per year.

Even with desalination, we are relying on our community for extraordinary conservation measures and a reduction in water usage of 25% City-wide compared to 2013 usage. Our water customers are doing a great job so far by reducing water use by a cumulative average of 24% compared to 2013. The city’s Water Conservation Program is here to help customers evaluate and reduce landscape watering, check for leaks, read their meter, and learn about rebates and resources. For more information, visit SantaBarbaraCA.gov/waterwise or call 564-5460