Emergency Water Service

Dear Neighbor and Friend,

Our deepest condolences go out to our community.  As a Santa Barbara native, I have never seen any devastation so widespread and unpredictable.  I remember as a child watching, from the Micheltorena Bridge, the Sycamore fire burn the Riviera and the home my family once lived in.  I can reflect on the Jesusita fire, sitting in the parking lot of what used to be Long’s Drug Store watching what I thought was my home burning.  All of these events had an element of warning that was not present in last Tuesday’s tragic events.  My heart, my Sol Wave Water Team’s hearts, goes out to our community, especially to those that lost loved ones.

We have now run our Montecito route to all of the addresses west of the mandatory evacuation zone.  We have set a number of Emergency water delivery accounts for address effected by the boil water notice to assist with safe drinking water.  We have Josh, and one of our service trucks, staged in Ventura and have run all deliveries to Summerland, Carpintaria, and are on standby for any needs from east of the evacuation zone.

We are finalizing a tip sheet on the steps to take when restoring water to a home after entry is allowed and the boil water notice is lifted.  It will be important to sanitize drinking water systems, softeners, and general plumbing.  I will forward the link and a check list as soon as it is completed.  We will assist anyone who needs help with this process.

If you need anything please let us know.  We can provide short term bottle deliver, emergency water, and assist in restoration of systems or delivery once we can get back in.  Please feel free to forward this email to your friends or family.  This is a community issue… we will be stronger, and better, as we help each other.  Please feel free to call or email us with any needs or questions water related or with requests you think we can be of service on.  We are happy to donate to any fundraisers or events you hear of that will help with the recovery, or individuals that are in need of a “little extra” help.

Refreshing Regards,

Andrew Armenta, Customer Service

Sheryl Wilconts, Accounting

Benito Najera, Delviery

Andrew Lemley, Service/Installation

Josh Taylor, New Accounts – Service Manager

Steve Nipper & Lori Zahn, Owners